Returns and refunds
At a glance
Returns are accepted within 7 days of delivery.
Our return window
Returns are accepted within 7 days of delivery.
Condition of returned items
Items should be returned unused, in their original packaging, with all parts and accessories included. This helps us process your return smoothly.
How to start a return
To start a return, please contact us with your order details and the reason for the return. We will guide you through the next steps.
Refunds
Once we receive and check the returned item, we will process your refund. Refunds for online payments are made to the original payment method. For cash on delivery orders, we will arrange the refund with you directly.
Damaged or different items
If an item arrives damaged or is different from what you ordered, please contact us with your order details and photographs of the item and packaging. We will review it and help put it right.
Seller details
The seller's details and grievance officer are listed at the foot of every page.